Saturday, March 23, 2013

6358. Week 3. Observing Communication

I observed a mother with her 4 year old son and her one year old baby girl (the ages are my approximations). The mom and the boy were eating in the food court of a mall, the boy was very talkative, while the girl was more passive drinking her bottle, and the mom was paying more attention to her cell phone than to the boy’s interests. The boy looked to his mom’s face while talking to her, and also raised his voice when his mom was checking her cell phone and not paying attention to him. The baby girl dropped her bottle and started moving her arms and legs, but her mom only took the bottle and did not look to the girl while she was looking to her mom. The boy kept talking to her mom and she just answered with yes or no, but she asked the boy to eat his food so they could leave; instead of eating, the boy just gave his mom a glance –like disapproving her plans, and he started playing with his food. Because the boy refused to eat, his mom told him they would leave the food court and she would throw his food away, because he was not eating; only playing. The boy did not like the comments his mom made, because he crossed his arms and frowned, giving to his mom a glance that made him look he was upset. Finally, the mom threw the food away, grabbed the stroller with her baby girl, and asked the boy to follow her, the boy did it. While following to his mom, the boy dragged his jacket and walked with his face and shoulders down.

Through this observation, I noticed the fundamental roles the environment and personal disposition play in a conversation (O'Hair & Wiemann, 2012), because the mom I observed to seemed to be more concerned about other things than to her children. I also learned that children behave in the way they are treated. I think that if the mom had paid some attention to the boy’s conversation, he may have eaten his food, and both may have left the place in better conditions. In addition, the cell phone has become an object that steals more than people’s attention; it also steals the vital time that families can spend together, listening to, and learning more from each other.

It is fundamental that children feel they are being listened and seen, because this is the way we can help them communicate (Laureate Education, Inc., 2011). In other words, if we give children our attention while they are talking, they will make the connection that this is the way they have to be or act when having a conversation with another person. I agree with Kolbeck (Laureate Education, Inc., 2011) when stating that children communicate with their body, because in my observation the boy’s faces, frowns, and even the way he walked, let me know he was upset and maybe not feeling respected by her mom. In order to make the communication more affirming and effective, I consider the mom has to place her cell phone away, thus all her attention would be for her son and the baby girl. In addition, the mom can ask questions to the boy, in order to build up the boy’s knowledge (Laureate Education, Inc., 2011). Establishing eye contact while talking is important too, because it let the boy know his mom is focusing her attention on him (O'Hair & Wiemann, 2012).

I consider the children’s feelings were hurt by the lack of interest their mom showed to both –the baby girl and the boy, because by not paying attention to them, she is sending the message that there are other things that are more important to her than her own children. I try to place myself in the boy’s situation, realizing that my mom does not listen to the things I consider important to share with her and this make me feel like I am not important to her. I think the boy refused to eat because he got upset, due to his mom’s attitude, and the mom may tell him he is not behaving in a proper way, but who is going to tell the mom the importance of her listening to her children? Later in life, maybe the boy is going to behave in a way, in order to meet his mom’s expectations.

While being with children, I try to pay attention to what they are sharing with me, because if they are talking to me it is because they want me to know what they need to say. I try to always look to their eyes, because this way I can be focus on the child who is talking, and he realizes my attention is only on him at that moment. From now on, I will make more questions related to what children are sharing, in order to better know what they are meaning. Something i have reinforced in myself, is to place the cell phone away when being with children, because it can be the distractor that makes me miss information that maybe is/was important for children.

References

Laureate Education, Inc. (Producer). (2011). Communicating with young children. In Strategies for Working with Diverse Children. Retrieved from https://class.waldenu.edu/webapps/portal/frameset.jsp?tab_tab_group_id=_2_1&url=%2Fwebapps%2Fblackboard%2Fexecute%2Flauncher%3Ftype%3DCourse%26id%3D_2652530_1%26url%3D

O'Hair, D., & Wiemann, M. (2012). Real communication: An introduction. New York: Bedford/St. Martin's.

2 comments:

  1. Caty,
    I agree that children crave a connection with adults. When adults take time to listen, they can truly connect with children and learn from them. Children also benefit from the interactions because they learn by asking questions. Therefore, it is important to listen when children are speaking.

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  2. Caty,

    Thank you for your post. Poor little one, his feelings were hurt as he was trying to share a moment with his mother and was not able to. Children need our full attention, they need to be heard and feel like they are important.

    I like how you mention our connection to our children. We are sending messages to them everyday by our actions, words, gestures and so forth. As parents we should be positive role models. Imagine someone yelling all the time, their children will take on this behavior and then some parents ask why is the child so disrespectful. They learn by example.

    Too many times, when I was working in a Center, I would see parents putting pacifiers in their 3 year old mouths, not because of culture reasons, but because the parents actually says, this is how they can keep them quiet. Then parents wonder why the children are so thrilled to run to Child care and not leave because they are able to freely explore, be active and socialize. Children are at a stage where they are curious, they are learning about themselves, build their self-worth and self-esteem and if we hush them up, we are leaving a big scar. Children will learn to shut down, afraid to speak up, may develop limited vocabulary, develop behavior problems and so forth. It does not take much of ourselves to spend the time with our children. Just as we want to talk on the phone to tell something new to a friend or someone, your child is just as anxious to speak with you about their exciting day and so forth. Their minds are growing and they have so many questions about themselves and the world. Especially in todays time, our children needs us to be able to listen to them. We don't want them going to the wrong person for attention.

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